Sustainable Agricultural Solutions Pty Ltd, trading as Verdyn (“Verdyn”, “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our websites, including www.verdyn.com.au and related Verdyn brand websites, or otherwise interact with us.
By using our website, you consent to the practices described in this policy. This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
1.1 Information You Provide
We may collect personal information you voluntarily provide when you:
- Contact us via email, phone or enquiry forms
- Register for an account or sign up to our newsletter
- Place an order or make a purchase
- Submit a testimonial or feedback
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and server logs, including:
- IP address and browser type
- Date, time and pages visited
- Time spent on our site
- Referring and exit website URLs
2. Cookies
A cookie is a small text file stored on your device when you visit a website. We use cookies to improve your browsing experience, analyse site traffic, and understand how visitors use our website. You can configure your browser to refuse cookies, but this may limit some website functionality.
We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or they expire).
3. How We Use Your Information
We use the personal information we collect to:
- Administer our business and provide products and services
- Respond to enquiries and provide customer support
- Process orders and transactions
- Send you newsletters, promotional materials or updates (where you have consented)
- Improve our website and services
- Comply with legal obligations
4. Disclosure of Your Information
Verdyn will not sell, rent or trade your personal information to third parties. We may disclose your information to:
- Service providers who assist us in operating our business (such as IT, payment processing or logistics providers), who are bound by confidentiality obligations
- Regulatory authorities or law enforcement where required or permitted by law
- Professional advisors such as lawyers or accountants, as necessary
We will not disclose your personal information to any other third party without your prior consent, unless required by law.
5. Email Communications
We are committed to keeping your email address confidential. We will only use your email address to provide information about Verdyn products, services and updates that are relevant to you.
All marketing emails include a clear unsubscribe link. You may opt out of receiving marketing communications at any time by clicking ‘unsubscribe’ in any email or by contacting us directly. We will process your opt-out promptly.
We comply with the Spam Act 2003 (Cth) in all email communications.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our website uses Secure Sockets Layer (SSL) encryption for data transmitted online.
While we take security seriously, please note that no method of internet transmission is completely secure. You provide information online at your own risk. We encourage you not to send sensitive personal information by email.
We use website monitoring software to protect against unauthorised access and to maintain service availability for all users.
7. Access and Correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, incomplete or out of date.
To make an access or correction request, please contact us using the details below. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act 1988 (Cth).
8. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience and do not constitute an endorsement by Verdyn of those sites or their content. We are not responsible for the privacy practices or content of any linked external websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Intellectual Property
All content on our websites, including text, images, logos, graphics and software, is the property of Sustainable Agricultural Solutions Pty Ltd, trading as Verdyn, or its licensors, and is protected by copyright, trademark and other intellectual property laws.
You must not reproduce, distribute, copy, sell or otherwise exploit any content from our websites without our express written consent. This includes:
- Republishing or redistributing our content on any platform
- Creating derivative works from our content
- Using our trademarks or brand assets without permission
10. Testimonials
Testimonials displayed on our website represent the genuine experiences of individual customers. Results may vary and testimonials are not necessarily representative of all customers. We do not edit testimonials beyond minor corrections to grammar or spelling, and we may shorten lengthy submissions.
Testimonials are reviewed before publication to ensure they comply with our guidelines. They are not intended to constitute claims that our products can diagnose, treat, cure or prevent any disease or medical condition.
11. Acceptable Use
You agree to use our websites only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of our websites. You must not:
- Use our websites to send unsolicited commercial communications (spam)
- Post or transmit offensive, harassing or illegal content
- Attempt to gain unauthorised access to any part of our systems
- Use our website content for any commercial or marketing purpose without our written consent
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We will not use your previously collected personal information in a manner materially inconsistent with this policy without your prior consent. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Sustainable Agricultural Solutions Pty Ltd, trading as Verdyn
PO Box 1131, Bairnsdale VIC 3875
Email: sales@verdyn.com.au
Website: www.verdyn.com.au
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Sustainable Agricultural Solutions Pty Ltd trading as Verdyn | ABN: 94 144 749 682 www.verdyn.com.au
